Communication That Works: Staying Connected During Sits

Staying connected during a sit helps everyone feel calm and confident: pet parents know their pets are safe, and sitters know what matters most in the home.

Weronika Wykrota

• 1 min read

Before the sit: agree on a simple plan

Set expectations early so you do not have to guess later.

  • Choose one main channel. For example, in-app chat, WhatsApp, or email.
  • Agree on update frequency. Daily, every other day, or only when something changes.
  • Confirm time zone and "quiet hours". This avoids missed messages and late-night pings.
  • Ask what matters most. Medications, appetite, litter box, walks, routines, and any worries.

Quick checklist to confirm

🔲 Primary channel
🔲 Update schedule
🔲 Emergency contact (backup person)
🔲 Vet details and preferred clinic
🔲 What counts as “urgent”

During the sit: keep updates consistent and useful

Short, predictable check-ins build trust.

A good update includes:

  • A quick note on mood and energy
  • Food and water (especially if intake changes)
  • Walks / potty / litter
  • Anything unusual (even if small)
  • 1–2 photos that show the pet relaxed

Example message

Hi! Today went smoothly. Luna ate all meals, had two walks, and is napping a lot (normal for her). No issues. Here are two photos from our afternoon walk.

When something changes: share early, not perfectly

If you are unsure whether something is a problem, it is usually better to mention it sooner.

  • Describe what you see. Stick to facts, not guesses.
  • Share what you did already. For example, offered water, checked paws, reviewed house rules.
  • Ask a clear question. “Is this normal for them?” or “Do you want me to call the vet?” ☎️

If it feels urgent, treat it as urgent.
Use the agreed emergency contact and follow the pet’s care instructions. If you cannot reach anyone quickly and the pet may be at risk, contact a vet.

Boundaries that protect both sides

Clear boundaries make communication easier, not colder.

  • Keep messages concise and grouped, unless it is urgent.
  • Avoid constant check-ins. A steady rhythm is better than nonstop updates.
  • Respect privacy. Do not share address details or sensitive info in public channels.

After the sit: close the loop

A strong finish prevents last-minute stress.

  • Confirm departure time and how keys will be returned.
  • Share a final update: food, meds, where items are, and how the pet is doing.
  • Mention anything to note next time (new routine, favorite toy, small quirks).

Final message example

All set! I am leaving at 10:30. Max ate breakfast, took meds, and is relaxing on the sofa. Keys are on the hook by the door as we agreed. Thanks again!