Help Centre
1. Getting Started with Tryypa
What is Tryypa and how it works
Account setup and login troubleshooting
Profile and verification (ID, phone and email)
2. Creating Great Profiles & Listings
Creating a sitter profile that works
Creating homeowner listing: best practices
Bring your reputation from other platforms
3. Community & Standards
Community Code of Conduct
Messaging etiquette and response expectations
Reviews and testimonials: how they work
4. Booking & Managing a Sit
Confirming a sit
Communication during a sit
Sit Cancellation Plan
Cancellations, no‑shows, and dispute resolution
5. Payments, Plans & Billing
Membership plans, billing, and refunds
Payments, deposits, and expenses policy
6. Safety, Trust & Emergencies
Emergencies and incident reporting guide
Trust and safety: avoiding scams and fraud
Pet Emergency Handbook