Trust and safety: avoiding scams and fraud
Staying safe on Tryypa is a shared effort. Follow these steps to protect yourself and the community.
At a glance
- Keep messaging and payments on Tryypa. Avoid SMS, WhatsApp, wire transfers, gift cards, or crypto.
- Verify before you commit: profiles, reviews, and verifications.
- Do a quick video call to confirm details and expectations.
- Watch for pressure and urgency. If it feels off, pause and report.
- Never share passwords or one-time codes with anyone.
Key definitions
- Off-platform: communication or payment outside Tryypa (higher risk, less support).
- One-time code (OTP): a time-sensitive verification code. Never share it.
- Red flag: a behavior or request that often indicates fraud or manipulation.
The golden rules
What are the most important safety rules?
- Keep all messaging and payments on Tryypa.
- Verify before you commit (profile, reviews, verifications).
- Trust your instincts and report suspicious behavior.
Common red flags
What are common scam warning signs?
- Requests to communicate or pay off-platform, including wire, gift cards, or crypto.
- “Too good to be true” listings or last-minute discounts with pressure to decide now.
- Inconsistent profile details, copied photos, or no verifiable reviews.
- Links to external “verification” or “checkout” pages asking for passwords or OTPs.
- Requests for deposits or fees outside Tryypa’s subscription model.
Before you confirm a sit
What should I do before confirming?
- Review the member’s profile, verifications, and reviews.
- Have a short video call and confirm dates, pet routines, house rules, and emergency plans.
- Align on update frequency and response expectations.
- Document agreements in Tryypa messages.
- If expenses could occur (for example vet care), agree on reimbursement approach in writing.
Payment and money safety
Can members exchange money directly?
Tryypa is subscription-based. Members should not exchange money directly. Never send deposits or application fees to individuals.
What should I do if someone asks for off-platform payment?
Stop and report it immediately.
If you suspect a scam
What should I do if I think someone is trying to scam me?
- Stop engaging and do not click unfamiliar links.
- Take screenshots and note the profile URL.
- Report the profile or message via support@tryypa.com.
- If you shared financial details off-platform, contact your bank and local authorities.
FAQ
I clicked a suspicious link. What now?
Change your password, enable stronger account security if available, and contact support with details and screenshots.
Someone asked me for an OTP. Is that normal?
No. Never share one-time codes. It is a common fraud tactic.